Frequently asked questions
Where do your products come from?
Our ritual tools: palo santo, sage, and crystals, are sourced from trusted wholesale suppliers who share our commitment to quality and respectful harvesting practices. For more information on these suppliers, please see our product pages.
Are your crystals genuine and natural?
Yes, all crystals are genuine, natural stones. As with all natural crystals, slight variations in size, colour, and pattern are normal and part of what makes each piece unique.
Is palo santo sustainably harvested?
Yes, our palo santo comes from fallen branches rather than live trees, in line with traditional, sustainable harvesting practices.
I've heard white sage is controversial — where does yours come from?
White sage has faced real strain from over-harvesting in the wild, and it holds sacred meaning within Native American traditions.
We take both seriously: our sage is grown, not wild-harvested, and we encourage using it thoughtfully and with respect for where the practice comes from, rather than as a trend.
Do you accept returns?
At this time, we're not able to offer returns or exchanges. Please check product descriptions carefully before ordering, and don't hesitate to message us with any questions beforehand, we're happy to help you pick the right piece.